PostNext: Privacy Policy

PostNext Privacy Policy

Updated February 26, 2026

This translated text is provided for informational purposes only and in the event of any inconsistency between this version and the English version, the latter prevails.

LoadFocus LTD doing business as “PostNext“ develops and maintains a hosted web application (“Service”). This Privacy Policy explains the collection and use of information and data across our website and the Service.
PostNext respects your right to privacy. All information collected by PostNext is used to improve the experience and quality of the Service.

We are a Controller (as defined under GDPR) for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”). Our registered office is at 4 Grayscroft Road, SW16 5UP, London, United Kingdom. Our company registration number is 9554514. Our representative for the purpose of data protection compliance is Bogdan Popa who can be contacted at contact@postnext.io.

Types of information We collect, Why and How

We will only collect personal data from you that we consider to be necessary in the context and purpose in which it's given.

Through your use of our services we may also collect personal data from you about someone else. If you provide us with personal data about someone else, you must ensure that you are authorised to disclose that data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this Policy.

You must, therefore, take reasonable steps to ensure that the third party concerned is aware of and consents to the various matters detailed in this Policy, including: the fact that their personal data is being collected; the purposes for which that data is being collected; the intended recipients of that data; and the third party's right to obtain access to the data (including details of how to request access). Where requested to do so, you must assist us with any requests by the third party to access or update the personal data you have collected from them and provided in connection with our Services.

How to access and control your data

You can review, edit or delete your personal data by contacting us by email to contact@postnext.io. We will respond to any request to access or delete your personal data as soon as possible, but certainly within 30 days.

User Information

When you register for an Account (as defined in the Terms of Service) with us, we collect information such as e-mail address and billing information. Free plan Accounts are not required to enter billing information. Billing information is required for all Pro or Business plan Accounts.
When you register for an Account, we collect only the e-mail address and any user profile fields which are filled out, such as the user's name. This information is used solely for identification purposes in connection with the Service and email communication between you and the support staff of the site you are using.

Usage Data and Service Limits: For the purpose of enforcing subscription plan limits and ensuring fair usage of the Service, we collect and store data regarding your storage usage (file uploads and total storage consumed) and the number of connected social media channels associated with your Account. For Teams plan subscribers, this data is aggregated across all team members and is used to enforce per-seat storage and channel limits as described in our Terms of Service. This usage data is necessary for the performance of our contract with you and to ensure the integrity and availability of the Service for all users. You may request details of your current usage data by contacting us at contact@postnext.io.

Cookies

At PostNext, we are committed to protecting the privacy and security of our customers and website visitors. The PostNext team members are customers themselves, both of PostNext and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.

We believe you should feel both informed and empowered when it comes to our handling and usage of your information.
A cookie is a small amount of data which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and is stored on your computer`s hard drive.

Cookies are required to use our site in order to uniquely identify your browser and user preferences while logged in. We use non-permanent cookies for sessions that last for up to 1 hour if no activity is present on the site, after which you will be required to log in again.

We use the following types of cookies on our website:

Strictly necessary cookies. These cookies are essential for you to browse our websites and use the features.

Performance upped. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.

Functional cookies. These cookies allow our websites to remember choices you make and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.

Third Party cookies. Third party cookies are those placed by websites and/or parties other than PostNext. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.

Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived. To learn more about Google Analytics and your data, visit this Google webpage.

Marketing and Advertising

In accordance with the Digital Advertising Alliance Principles, PostNext may work with third party advertisers that use cookies and similar technologies to provide more relevant advertising about our services on our website and across the internet.

To provide this `interest-based advertising`, the parties combine non-personal data about your online activities acquired over time which helps cater advertising that we deliver to you.

Examples of this may include a PostNext advertisement on a Facebook page, or a Google-owned page such as a search results page or YouTube, or on a site within Google`s advertising network. We do not share your data as part of this process.

If you have opted out of receiving communications from us, we will not use your email for interest-based advertising, although you may still be subject to certain interest based advertising depending upon your browser and device settings.

Data Storage

PostNext uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run PostNext and its websites and services. Although PostNext owns the code, databases, and all rights to the PostNext application, you retain all rights to your data.

Security

PostNext is hosted at Amazon Web Services (https://aws.amazon.com). For more information on their servers and security, please see Amazon Web Services’s security white paper.
Any personal data transferred to us over the internet is protected with Secure Sockets Layer / Transport Layer Security (SSL/TLS) Encryption Certificate technology. This ensures that all personal data transferred is encrypted to prevent eavesdropping and tampering.
Our services can be accessed through the use of an individual user login and password. To protect the confidentiality of data, you must keep your password confidential and not disclose it to any other person. Please alert us immediately if you believe your password has been misused. Additionally, always logout and close your browser when you finish your session, especially if you’re on a public computer. You are ultimately responsible for administering and safeguarding any passwords or memorable words created to control access. Please note, we will never ask you to disclose your password in an unsolicited phone call or email.
If you have any questions about the security of your data, you can contact us at contact@postnext.io.

Private Discussion

PostNext features the ability to make content private or public. These settings fall under the responsibility of the PostNext site in which they are published within. PostNext is not liable for user content on other sites.

Disclosure

PostNext may disclose personally identifiable information under special circumstances, such as to comply with subpoenas when a users actions may violate the Terms of Service.

Our retention of your information

PostNext retains personal data for as long as necessary to provide our services or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly.

If PostNext needs to alter, restrict processing of your data, or remove your data we will inform you.

Mobile Application

PostNext offers a mobile application ("App") available on iOS and Android. In addition to the data described above, the App may collect the following information:

Device Information: We collect device identifiers, operating system version, device model, and app version to ensure compatibility, diagnose issues, and improve the App experience.

Push Notification Tokens: If you enable push notifications, we collect your device push token to deliver notifications about post publishing status, scheduled reminders, AI task completion, and team invitations. You can disable push notifications at any time through your device settings.

Biometric Data: The App offers optional biometric authentication (Face ID / Touch ID) for account security. Biometric data is processed and stored locally on your device only. PostNext never transmits, collects, or stores your biometric data on our servers.

Camera and Photo Library: With your permission, the App accesses your camera or photo library to attach images and videos to your social media posts. Media files you upload are stored on our servers as described in the Data Storage section above.

AI Services and Third-Party Processing

PostNext uses OpenAI to power AI content generation features, including caption writing, hashtag suggestions, post ideas, and image generation. When you use AI features, the text and prompts you provide are sent to OpenAI for processing. No other personal data (such as your email, name, or account details) is shared with OpenAI.

AI usage is tracked per account to enforce subscription plan limits on AI credits. You can view your AI credit balance and usage history within the App or on the website.

By using AI features, you consent to your input text being processed by OpenAI. You can choose not to use AI features at any time. For more information about how OpenAI handles data, please refer to the OpenAI Privacy Policy at https://openai.com/privacy.

In-App Purchases and Payment Processing

The App offers subscription plans via in-app purchases processed by Apple (App Store) or Google (Google Play). When you subscribe through the App, payment is handled by the respective platform. PostNext uses RevenueCat as a subscription management service to synchronize your purchase status across platforms.

RevenueCat receives a pseudonymous user identifier and purchase receipt data to manage your subscription. RevenueCat does not receive your name, email, or other personal information. For more information, see the RevenueCat Privacy Policy at https://www.revenuecat.com/privacy.

Changes to this Privacy Policy

PostNext may modify or update this Policy when necessary to reflect feedback and changes in our services. Visiting our website and/or using our services after any modification to this Policy will constitute your acceptance of such modification and updates. When we update this Policy we will revise the `Last Update` date at the top of the Policy.

If there are material changes to the Policy or in how PostNext uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this Policy to learn more about how PostNext is using and protecting your information.

Request my data

Contact PostNext to request your data and get it sent to your email address. You can do so here.